Torel Palace Porto

This is an amazing property located in the heart of Porto. We did a lot of meticulous research when choosing our accommodations in Porto and we opted for Torel Palace because of its location, the size and amenities offered in the rooms, and the property's amazing design including all of the seasonal decor they put up for the holidays. We stayed in room #23, which is on the top floor and features a bathroom with an incredible skylight. The hotel's restaurant, Blind, offers an indulgent breakfast and if you go for dinner, the tasting menu is a unique experience for the adventurous. During our stay, we had the absolute pleasure of being assisted by Bruna, who consistently went above and beyond to ensure our stay and vacation was nothing short of amazing. Bruna's warm and welcoming personality immediately made us feel at home, and she took the time to understand our interests and preferences and tailoring her recommendations to create a truly personalized experience. Whether it was guiding us to amazing restaurants, arranging private boat tours, or just giving us a general overview of everything we should see in the city, Bruna's expertise was invaluable. Overall, I would easily recommend Torel Palace as a home away from home for any of my friends traveling to Porto. Thank you to the entire Torel Palace team for making our stay truly special!!

The location is good as it is a short walk to the train station and there is a square near by with a number of excellent restaurants. The hotel is on a somewhat quieter street and that is a plus. Our room with a balcony was great for sitting outside with a table and two chairs. The staff is great and very helpful with local recommendations etc. The breakfast is excellent and they made accommodations to prepare a breakfast to go on our checkout day as we had an early flight. Would definitely stay again

First and foremost, the staff were tremendous!! They were incredibly helpful organizing our visit to Portugal, long before we’d arrived and throughout our stay (restaurant reservations, booking wonderful Douro tour as well as other train arrangements and more). The hotel itself was anything you wanted it to be- quiet spots to read or relax, popular lounge, beautiful building with historical stories to tell. The restaurant Blind was a once in a lifetime experience, if we had a vote they’d get a Michelin star! We’ll stay here again when we return to Porto.

Great location. Staff were extremely kind and helpful, exceptional service. Room was extremely quiet and peaceful. Shutters on the windows so the room was dark at night. Bed was very comfortable. Tea and coffee facilities were excellent. Room was serviced twice daily, once to clean and also in the evening to draw shutters, refill water, tea and coffee and place chocolates on the bed.

A very nice hotel, made even nicer by the friendly and very engaging staff. They deserve a lot of credit.